Our professional maintenance team executes a full make-ready, which includes paint and repairs, as needed, a thorough inspection of all appliances and lighting, and a deep clean of the apartment.

Yes, we have a professional, on-site maintenance team 7 days a week, and emergency maintenance services 24/7.

You can call or email Resident Services or submit a request via our online Resident Portal.

We address all maintenance requests within 24-48 hours. Emergencies are prioritized.

No, but permission is needed to enter.

During business hours, come direct to Resident Services for assistance. After business hours, call Resident Services to be connected to our emergency support line. We do charge a $100 lock-out fee for after-hours support, as our team must travel back to the community to assist.

Yes, reasonable modifications to the apartment are permitted as long as they can be repaired at the time of move-out.

For a full list of community amenities, please visit: https://phxterra.aveliving.com/amenities

The pool is open 7 am-11 pm.

Yes, we offer garage parking for an additional fee for residents. Retail customer and guest parking is available on the first level.

Each apartment includes stainless steel GE appliances – refrigerator, microwave, electric stove, garbage disposal, dishwasher, and smart washer/dryer in residence. 

Each apartment includes a smart washer/dryer in residence. 

Yes, we allow up to two pets (cats or dogs) in each apartment.

There is a pet fee of $500 per pet. Pet rent is $35 per month per pet.

No, we do not have weight or breed restrictions.

No, but the outside perimeter of the community contains waste bags and an on-site dog washing station.

Yes

Call Resident Services to speak with a leasing professional.

Yes

Yes

We have LuxerOne parcel lockers where carriers load packages. You will receive a notification when your package arrives.

The Fitness Center is open 24/7.

The Fitness Center includes top-of-the-line Life Fitness equipment, cardio equipment featuring Swipe™ Technology Touch Screen with Wi-Fi and Lifescape Interactive Courses, dynamic fitness studio, weight rack, group exercise bikes, and more.

Our amenities are complimentary for resident use. Quiet hours begin at 11 pm.

No

We do not require an appointment, but it is recommended so we can personalize your tour experience.

Our professional team is on site and available 7 days a week.

You can apply for an apartment online via our Resident Portal or fill out a paper or PDF application and email it or drop it off in person with Resident Services.

Within 24 hours.

There is a $50 application fee and a $250 admin fee.

Our team is here to help you find your dream apartment and guide you through the process.

You can pay online by credit card or ACH, or by check in person.

You will have the option to set up automatic payments or make a one-time payment in our online Resident Portal.

Monthly fees include utilities and technology fee, as well as parking, pet rent, and storage, if applicable.

Yes, renters insurance is required.

Utilities are billed separately.

Prior to move in, electric must be set up with APS. All other utilities are billed directly through the resident portal via UMS. A step-by-step guide with all information is provided.

Wi-Fi is provided through Cox.

Yes, we have a resident referral program. Please ask our team for more information.

Guests are allowed. Only two guests are allowed at the pool per resident at a time.

No, we do not offer price reductions on longer leases.

There will be a new security deposit fee.

No, we do not allow subleasing.

Lease breakages are outlined in your signed lease agreement, please contact the AVE team to discuss your options.

We are located five minutes from the Light Rail.

We are conveniently located in the heart of downtown Phoenix, just a block from Historic Roosevelt Row Arts District, and minutes from endless dining, vibrant nightlife, professional sports, museums, and more.

We are in the Phoenix Central School District.

Our community is a 10-minute walk from the Hance Park Dog Park.

City biking is common in downtown Phoenix. Our community is five minutes from the Rio Solado Trail.

Nearby shopping centers include CityCenter, Arizona Center, and Scottsdale Fashion District. The closest grocery store is Fry's Food and Drug.

We are one block from Urban Bodega.

We are located at 555 N. 5th Avenue. From I-10, take exit 144 to N 7th Ave and continue until you turn left on W Fillmore St. We are located on the corner at N 5th Ave.

The nearest cross streets are N 5th Avenue and W Fillmore Street.